Chapter 5: Quality

MAIN AUDITORIUM DAY ONE

 

09:30 – 10:00 Józefa Fawcett – Learning Specialist Advisor – Learning Voice Ltd

Creating a high quality and sustainable CU using the power of narrative

 

16:45 – 17:15 Alaa Garad, CEO, IPE

Can Corporate Universities become the vehicle for organisational learning?

Learning and continuous improvement are considered to be the heart of organizational excellence. There is abundance of literature on Organizational Learning and Learning Organizations.  The aim of this paper is to present a critical review of the approaches towards organizational learning adopted by organizations that have been through excellence award journey and to juxtapose the approaches used in the context of TQM and Organizational Learning. Moreover the paper will introduce some empirical evidence of the approaches adopted by organizations as they strive towards excellence and learning and will enquire how Corporate Universities and Academies can reinforce implementations of these approaches.

 

17: 15 – 17:45 Damien O’Donoghue, General Manager, GAC Corporate Academy

GAC Corporate Academy, Global, Virtual and Open Source

 

GAC Corporate Academy (GCA) was launched in conjunction with the GAC Group’s new five year business strategy to spear-head its development from a regional shipping, logistics and maritime organization into a global brand.

In four years, GCA has developed a strong reputation across a global work-force of 10,000 personnel in over 40 countries.  As the corporate learning organization for the GAC Group, it operates as a semi-autonomous business unit from the Group Headquarters in Dubai, and is entrusted with being the central transmission station for GAC corporate culture and the “GAC Way”.

• Building a strategy focused corporate learning organization
• GCA business model
• Integration and alignment across the enterprise
• eLearning; social constructivism and communities of professional practice
• Early adoption of MOODLE open source LMS in the corporate sector
• Core competencies in course development and online pedagogies
• Affiliation and accreditation with higher education sector

 

DAY TWO

 

16:30 – 17:00 Richard Dealtry – Chairman – G-ACUA

Hunting Goodwill Value

Looking at the value – adding impact of the corporate university and the importance of intellectual development as a driving force in engendering company value.